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ESN is able to provide access to bespoke training and so if you or your company have training needs which are not covered by any of our current courses please complete this form.
If you want to know how to achieve the best and most efficient lighting for your premises? Enhance your working environment and make your customers comfortable, whilst conforming to new regulations and saving money? Then our lighting seminar is for you!
Sign up to read more >Your Business may have areas of interest or needs that are not currently met by current training opportunities, or provided for locally. ESN can help by accessing bespoke training tailored to meet the specific needs of your employees and your business.
Sign up to read more >All businesses, regardless of sector or activity, could benefit from this course! Today, your customer is more likely to be environmentally aware than ever before, expecting the highest environmental standards and ethics from those they deal with, and this course will help your business fulfil these expectations. It can be done by anyone and could be completed in just a few weeks but the best bit is that it is completely FREE!
Sign up to read more >This is a 9 day programme, held over 18 weeks, and is a concise qualification which gives an introduction to the basic skills, knowledge, and understanding required by today's first line manager or aspiring first line manager. The mandatory unit in 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and decisions from gathering and interpreting information through to the effective communication of outcomes. Dependent upon current role, candidates have the option of achieving the ILM Award or the NVQ, or both.
Sign up to read more >Accounting is a cornerstone of business. The biggest multinationals, the smallest local enterprises and businesses of every size in between depend upon the talents of people trained in accountancy. This Level 3 introduces more complicated accounting tasks, including the preparation of final accounts for sole traders and partnerships. You will also learn how to maintain cost accounting records and how to prepare reports and returns.
Sign up to read more >The level 3 qualification is intended for individuals whose role involves carrying out administrative duties with a considerable amount of responsibility and autonomy. Administrative duties will include: supervising an office facility, managing and evaluating customer relations, monitoring information systems, running projects, planning, organising and supporting meetings, making presentations, using various software, planning and implementing innovation and change, providing leadership, preparing text from a variety of sources
Sign up to read more >The Level 3 NVQ in Customer Serviceis aimed at candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environment.
Sign up to read more >This Advice and Guidance NVQ covers skills that are transferable across a broad range of sectors. No matter what type of organisation you work for, you’ll learn about its core values, services and procedures, which will help you to assist customers. You could be providing advice and guidance face-to-face, or over the phone on one of the 1,500 different advice lines in the country. For this job, you’ll need good communication skills and even better listening abilities. You’ll also need a thorough understanding of your specialist subject so you can confidently explain things to others
Sign up to read more >An individualised programme assessing a candidate’s performance in key areas of Management
Sign up to read more >Administrators play a crucial role in organisations by handling day-to-day tasks and making sure the office runs smoothly and this sort of work requires a strong sense of responsibility, accuracy and attention to detail. Work will involve a range of administration activities, including: managing customer relations, managing diary systems, organising business travel and accommodation, organising and supporting meetings, using various software, preparing text from a variety of sources.
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